Frequently Asked Questions
At Benchmark Builders of North Carolina, we believe in clear communication and transparency every step of the way. Below you’ll find answers to some of the most common questions we get about our services, process, and what to expect when working with us.
General
How long has Benchmark Builders been in business?
We’ve been a family-owned and operated company for over 40 years, proudly serving homeowners and businesses throughout Western North Carolina.
What areas do you serve?
We serve Waynesville, Asheville, Maggie Valley, Sylva, Canton, Cashiers, and other surrounding communities in WNC.
Are you licensed and insured?
Yes, we are fully licensed and insured in the state of North Carolina.
Can you help me design a custom home?
Absolutely! We offer end-to-end service—from planning and design to construction and the final walkthrough. We work closely with each client to bring their custom home vision to life.
What’s the average timeline for a custom home build?
It depends on the size, complexity, and weather—but most custom homes take 6–12 months from start to finish.
Do you offer energy-efficient or green building options?
Yes. We incorporate energy-efficient materials and techniques and can tailor your home to meet green building standards if desired.
Do you handle small home additions?
Yes, we take on home additions of various sizes—from bonus rooms and sunrooms to major expansions like garages or in-law suites.
Can you match the style of my existing home?
Absolutely! We specialize in seamless additions that complement your home’s architecture and materials.
What kinds of outdoor projects do you build?
We build decks, screened porches, covered patios, and full outdoor living spaces – customized to fit your lifestyle and budget.
Do you use pressure-treated wood or composite materials?
We offer both and will recommend the best material based on your goals, budget, and maintenance preferences.
Do you build commercial spaces?
Yes. We construct commercial projects such as retail centers, office buildings, restaurants, and more—with a professional, efficient, and client-centered approach.
Can you help with permitting and planning for commercial builds?
Yes, we handle planning, permitting, and code compliance to ensure your project runs smoothly.
Getting Started
How do I request a quote?
You can call us at (828) 421‑6072 or use our contact form to schedule a consultation.
Do you offer free estimates?
Yes, we offer free initial consultations and estimates for most projects.
What makes Benchmark Builders different?
We believe in integrity, quality craftsmanship, and treating every project like it’s our own home. That’s why most of our work comes from referrals and repeat clients.